Information

Service

General Information center

Information photo

At the information center, our specialized staff are available to help guests inquiries about inside and outside the Omotesando Hills.

Locations:Main Building1F

Telephone inquiries:03-3497-0310 (Hours 11:00 a.m. - 9:00 p.m.)

Services provided by the information center

・Floor Guide and Brochures

・Lost & Found

・Baby stroller rental service

Hills Concierge

Concierge

We provide a team of resourceful concierge, available from 11:00 a.m. - 7:00 p.m..

The concierge offer shopping information and assistance needed by the guests.

Please feel free to ask the concierge for your better and happier Omotesando Hills experience!

Locations::Main Building1F

The concierge desk is located at the Main Entrance, next to the information counter.

Toilets

There are seven toilets at Omotesando Hills.

Locations:Main Building3F2FB1FB2FB3F

Multipurpose toilets

There are two multipurpose toilets equipped with handrails. these toilets can be used with the wheelchair.

Locations:Main Building2FB3F

Lounge

A dedicated area is provided for resting and relaxation.

Locations:Main BuildingB3F

Coin lockers

There are coin lockers at Omotesando Hills.

Storage locker sizes:

Height Small: 32cm; Medium: 53cm

Width: 34cm

Depth: 57.5cm

Locker charges:

Small: ¥300 per day; Medium: ¥400 per day

Available hours: 11:00am–1:00am (Please note that after midnight, another day will be charged.)

※There are large-size coin lockers inside the Tokyo Metro Chiyoda Line’s ticket gate nearest to Omotesando Station Exit A2.

Locations:Main BuildingB1F

Telephone

There is one public phone at Omotesando Hills.The type is a telephone to accept both the telephone card and the coin.

※You can use the public phones on the first floor of the Main Building to make international calls with a prepaid calling card.

Locations:Main Building1F、B4F

Smoking area

Designated smoking areas have been provided. Please refrain from smoking while walking in the facilities or in areas other than those specified.

Locations:Main BuildingB3F